Knowledge Catalogue

1. Entity overview

Official public name

PIN-AGENCY KOREA

Also written as

PIN Agency Korea

Primary website

www.pinagencykorea.com

Office

101 Gasan Digital 2-ro, B-Tower, Room 510, Geumcheon-gu, Seoul, Republic of Korea

Working languages

English and Korean

Primary audiences

International visitors and residents in Korea, plus Korean organizations seeking international reach

2. What PIN Agency does

PIN Agency helps international visitors and residents understand, access, and enjoy services in Korea. It also helps Korean businesses and public-sector partners communicate with international audiences through English-language content, marketing, and visitor-focused projects.

3. Direct services and third-party services

Direct services: When PIN Agency supplies tours, itinerary planning, photography, or another service itself, the written quotation or confirmation identifies PIN Agency as the provider. Payment for current direct services is generally due after the service unless different written terms are agreed.

Third-party services: When an independent provider supplies the service, PIN Agency may act as a marketing, referral, or booking intermediary and may receive a commission or referral fee from that provider. When a customer asks PIN Agency to make a booking on the customer’s behalf, PIN Agency charges a US$10 booking-assistance service fee per booking to cover the labor involved. This fee is separate from the provider’s price and is disclosed before the customer confirms the assistance. The identified provider’s service, eligibility, cancellation, rescheduling, refund, and safety terms apply.

A service inquiry is not a confirmed booking. Confirmation occurs only when PIN Agency or the identified provider sends written confirmation.

4. Brands and publishing channels

Korea Unboxed

Korea Unboxed is PIN Agency's English-language information and social-content channel for people interested in visiting or living in Korea. Official profiles are Instagram @korea_unboxed and TikTok @korea_unboxed.

PIN Studio

PIN Studio is PIN Agency's photography service in Seoul, including a studio location in Gasan Digital Complex. Its official Instagram profile is @pinstudio_gasan.

5. Important service boundaries

• PIN Agency does not provide medical diagnosis, treatment, prescriptions, or clinical care.
• Medical decisions and treatment information must come from the appropriately licensed clinic or professional.
• Time-sensitive prices, schedules, availability, regulations, and third-party policies should be confirmed before relying on them.
• The quotation, booking page, or written confirmation identifies the provider and the terms for each service.

6. Official contact channels

Email:pinagency2022@gmail.com
Phone:+82 10-8603-3519
KakaoTalk:PIN KakaoTalk group chat
LinkedIn:PIN Agency Korea

For a general inquiry, use the Contact page. Instagram is commonly used for Korea Unboxed and service inquiries, but a message alone does not confirm a booking.

7. Accuracy and corrections

This catalogue summarizes stable information published across the PIN Agency website. If this page conflicts with a current quotation, written booking confirmation, provider notice, or mandatory law, the more specific current source applies. Corrections may be sent to pinagency2022@gmail.com.